Kivells wins three best in Postcode Awards for Customer Service

28 April 2025 14:00
Residential Sales

Kivells’ Bude, Launceston and Liskeard have been recognised for delivering outstanding customer service to their clients by each winning Best in Postcode Awards from “The ESTAS” - the biggest award scheme in the UK residential property industry. 

The awards are powered by customer reviews submitted directly to the ESTAS review platform which is exclusively for property professionals. These reviews offer genuine feedback on the service provided, gathered at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12-month period, providing a trustworthy measure of the service delivered to customers. 

As a Postcode winner Kivells’ three offices have been shortlisted to win a further prestigious county, regional or national trophy at the famous ESTAS Awards which take place on 17th October. The awards are presented by the UK’s favourite property expert Phil Spencer, in front of 1,200 of the UK’s top property professionals. 

Phil Spencer said “To secure a Best in Postcode Award is a significant accomplishment within the industry. These awards are unique because they're based entirely on genuine client feedback, reflecting an agent’s unwavering commitment to delivering exceptional service throughout the customer journey. This kind of recognition truly highlights a dedication to professionalism and client care, showcasing those who consistently go above and beyond in their service delivery.” 

Kivells Director Daniel Stokes commented “Winning the Best in Postcode Award is a testament to the dedication and hard work of our local teams. This recognition, powered by genuine customer reviews, highlights our unwavering commitment to delivering exceptional service. We are incredibly proud of this achievement and look forward to continuing to exceed our clients' expectations”

For more information about ESTAS please visit www.theestas.com or call 01892 610245. 

Thinking of moving this Spring? Get in touch with your local Kivells team today for expert advice.